Support Team

Russell Franks
Chief Executive Officer

iFINITY has been working with some of the world's leading associations and charities for many years. Under Russell's leadership, iFINITY supplies software including iMIS20, iMISCloud and WebFormZ not only in the UK and Europe but as far afield as Australia, New Zealand, USA and Canada. Russell travels extensively speaking at conferences and reviewing association best practice #digitaltransformation

Juliette Franks
Chief Financial Officer

Juliette worked for ten years as a practicing Solicitor in the field of professional negligence litigation before joining iFINITY to take responsibility for finance and HR functions. #financial

Betty Amaah
Operations Director and Senior PM

Every project seeks to come in on time and on budget and Betty is our project management power house. Betty is based in London and occasionally in Los Angeles and manages many of our larger projects. You will be glad of Betty’s diligence and experience when you are working with iFINITY on your next project. #ops

Tim Roberts
Senior Consultant

Tim Roberts has been working with iMIS for 20 years and is one of the leading iMIS experts worldwide. Tim is our expert on the iMIS financial ledgers and finance systems integration #imis

Roland Sadler
Senior Consultant

Every iMIS project requires a team of experts and Roland’s skills and experience will make you happy your chose iFINITY to supply your new system. He brings an understanding of business, technology, data and creativity to your solution. Originally Roland was a key member of the team at the Charity Everychild and has been bringing his amazing db skills to countless iMIS implementations focusing on business systems, configuring automations and business processes. #imis

Min Li
Senior Consultant

Min Li is a great consultant to have on your project. Min was a key part of our London team for a number of years and is now based in Beijing which allows her to serve our Asia Pacific customers better. Min is an expert in using iMIS for form workflow processes and form UI construction. Min is one of the most in-demand members of our international team so make sure she is on your project. #imis #webformz

Alistair Wilford
Head of Software Development

Alistair has been working with programming for as long as he can remember. He designs blades or grass in his spare time and for iFINITY Alistair is responsible for WebFormZ, Payment Gateways, iPARTS and all our customer facing. #dev #imis

Rob McMullen
Support Consultant

Rob is also known as Mr Details and his research and thoroughness is legendary. Rob has been with the iFINITY team for almost 20 years and is the backbone of our ticket based support as well as the man to go to for SSL and Payment processing issues. #techsupport #imis #ssl

Alexa Hawley White
Web Systems Consultant

Alexa has recently joined the iFINITY team and is based in Toronto. Her eye for detail and graphic/CSS/HTML abilities are second to none and she is expert on RISE web site design and implementation and is likely to be on your team if we are building a member or public iMIS web site. #rise #imis #webdevelopment #webdesign

Mark Cutler

iMIS Consultant

With the energy of an Olympic athlete (well ok Mark rides to work by bike so he is Olympian in our book) Mark is an important member of our iMIS deployment team. Mark has a background in consulting and has worked with several other CRM solutions and now builds iMIS solutions that help engage members for our growing range of not for profit industry clients. #imis #digitaltransformation

Thankaraj Jinosingh


We call him Jino and he is part of our web systems implementation team based in Chennai. The delivery of great looking and well designed iMIS RiSE web sites is a key component to most of our projects these days and Jino works on taking great designs and bringing them to life using the RiSE CMS software that is a key part of the iMIS 20 and iMIS Cloud solution. Jino also is responsible for content migration where this is needed as part of web projects. #dev #imis

Jayavel Prakasam
Senior Developer

Jayavel is well known to those who use WebFormZ and he is the senior product developer on our form process system.

JP as we call him has been working for many years with iFINITY and is a lead architect and developer on our new cloud products and on other iFINITY originated modules for iMIS. #dev #imis

Tony Mulcahy
Head of Infrastructure

Tony Mulcahy is an expert in Infrastructure as well as being a member of our software and programming team.

Vyshalli Kupussamy


Vyshalli works alongside Anisha and Min on form process projects as well as being in charge of product licensing for WebFormZ. #webformz #imis

Mathusuthanan Rammasubu

Mathu and his specialist area is with the Angular, Javascript, Mongo and JSON. Mathu is part of the team building future iFINITY software products such as WebFormZ for the iMISCloud. #dev #imis